Frequently Asked Questions

Everything you need to know about shopping with Verano Hill.

How long does shipping take for my order?

Standard shipping typically takes 7-12 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.

Do you ship internationally?

Yes, Verano Hill ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.